Fortessa Door Levers are covered by a 10 Year Guarantee on Mechanical Parts. This Guarantee covers the internal mechanisms of the Lever and the spring. Our Levers have been tested to pass DIN EN 1906 European Quality Standards, and have been tested for frequency of use. Should the internal mechanism or spring within our levers fail to meet this standard, within a 10 year time frame, we guarantee to replace the failing internal parts free of charge. The warrant is to the original Retail Purchaser only, and to no other person. Should a mechanical part failure occur the replacement parts will be sent to the original retail purchaser only, where we then advise they are fitted by a professional. The 10 year time frame begins at date of purchase. Receipt required for proof of purchase date.
All Fortessa Levers are tested for corrosion resistance properties. This test is performed using salt atomized spray. It is important that our levers are installed in the correct environment for their classification category. This information is specified on our website and within the DIN EN 1906 Classification document downloadable from this site.
Instructions on how to care for your Fortessa Door Lever are also downloadable from our website. It is important to read these, and follow the advise in order to prevent any damage to the lever finish.
To maximise your enjoyment of our Levers, and for the guarantee to provide cover :- All Levers must be fitted according to the fitting instructions. Lever must be cared for according to the Care Instructions. Levers must be installed according to the relevant category of use specified by DIN EN 1906 Classification.
Fortessa Standard 3 Lever Internal Locks Carry a 5 Year Guarantee. This guarantee applies to both the Internal Bathroom Lock and the Internal Sash Lock. The 5 year term starts at date of purchase. A Receipt is required for proof of purchase date. All Locks must be fitted according to the Fitting Instructions. These locks are for Internal use only. All locks should be cared for in the same manner as our Door Levers. See Lever Care Instructions.
The Fortessa 5 Year Guarantee does not cover the 72mm Sash Lock Euro Profile or the Cylinders.
Fortessa Hinges carry a 3 Year Guarantee. These Hinges are NOT fire tested or CE certified. The 3 year term starts at date of purchase. A Receipt is required for proof of purchase date. All hinges must be fitted according to the Fitting Instructions. These hinges are for Internal use only. All hinges should be cared for in the same manner as our Door Levers. See Lever Care Instructions.